for Crystal Clear Cambridge Ltd

Effective Date: 09/10/2024

Introduction

Crystal Clear Cambridge (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our education services, both face-to-face and online.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Credit/debit card details or other payment information, which is processed securely and not stored by us.
• Demographic Information: Age, gender, interests, and preferences.
• Course and Service Information: Details about the courses or services you have purchased, attended, or expressed interest in.
• Technical Data: Internet Protocol (IP) address, browser type, time zone setting, and other technology on the devices you use to access our services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To accept bookings, process payments, and facilitate attendance at our courses and events.
• To Communicate: To send notifications about your bookings, reminders, updates, and marketing communications (where you have opted in).
• To Improve Our Services: To understand how our services are being used and improve our offerings based on your feedback and preferences.
• To Comply with Legal Obligations: As required by law or regulation.